Monday, 15 January 2018

Tips To Moderate Product Reviews in OpenCart 3.x





The growing demand of the customer has made it necessary for the companies to switch to digital medium. Having a strong online presence is a great way to ensure that you can establish better brand connectivity and awareness. Your website is the marketing tool that not only propagates your brand to the customer but also plays a key role in converting the traffic into a sale. OpenCart is a great online platform for developing e-commerce website and is loved by all.  

OpenCart comes with many free plugins, themes, and features that enable the user to develop a website which best matches his creative and technical desires. The OpenCart customization feature has made it a popular choice amongst those who are looking to create an –e-commece website.

Online purchase is all about trust and transparency. The buyers usually look at the product reviews and ratings before making a buying decision. The problem may arise if your competitor or some else posts a fake review and tries to give poor ratings irrespective of the fact that the product is good. Thus, you need to manage the reviews. The OpenCart customization feature allows the website owner to manage the product review. You can easily delete the spam and manage the reviews posted by people to ensure that the visitor to your website gets the correct and authentic information about a particular product.  

Steps to Manage Product Reviews:                                                    
The next question that arises is how do you it. Well, here are a few simple steps that will explain about managing the product reviews in Opencart 3.x module:
1.       To begin with product review management, first, go to the admin panel. Here you can see the REVIEWS section.
2.       Select it, after this; you can see that a new window pops up. Here you can see the complete reviews of the products left by the customer.
·         Run through it and see which reviews you want to go on the website. Go to the edit section and change the DISABLE option to ENABLE.
·         Now go back to our website page and refresh it. You can see the new reviews are there.
·         There is a probability that you may encounter some spams. To disable the spams, you need to go back to the reviews section and delete the spam review. Finally, save the changes and refresh the store page, You can see that the spams are deleted.
·         If you wish only the registered users to leave the reviews, then you can do so by going back to the admin panel and choose the System.
·         Then go to the edit tab. It will direct you to the page where you can see the YOUR REVIEW option. It will further display two tabs : Guest User and Registered User. Enable and disable the option as desired and you are good to go.